Posts Categorized: Technical Bulletins

Wellntel Matches Pressure Transducer Performance

Resulting comparison between Wellntel and Pressure Transducer shows very high correlation between instruments

In a side-by-side comparison with a combination pressure transducer and barometric pressure logger, Wellntel has shown that with proper calibration and “benchmarking,” Wellntel will deliver accuracy and precision on par with much more expensive and complicated instruments. Here are the results of a three-month study conducted by members of the South Benton County Community Groundwater Network,… Read more »

Wellntel announces major performance upgrade with SP3 (Sounder Probe 3)

Wellntel Sounder Probe 3

In time for winter, Wellntel is pleased to announce Sounder Probe 3 (SP3), a technical advancement that improves operation and performance even in wells with limited ventilation and where seasonal temperatures and dew points can affect sensor signal strength. Wellntel is engineered for rugged conditions, including intense sun, hot and cold temperatures, and, of course,… Read more »

John Teppler joins Wellntel as Technical Lead

Wellntel is excited to announce the addition of John Teppler as Technical Lead. John has been working closely with the Science, R&D and Commercial Teams for the last month, learning about Wellntel Sensor, Gateway and Cloud technologies, participating in research projects in the lab and the field, and of course, supporting customers and sponsors with answers to questions and… Read more »

Gateway Firmware Update Improves System Resilience

We’ve been working to improve system uptime and data integrity, and today, we’ll begin rolling out new firmware that does both. What’s new in Gateway Firmware V1.2.14: If you are using a Wellntel Gateway for telemetry, you’ll like two improvements in our latest version of firmware. 1.) Some Wellntel Gateways have shown susceptibility to local network changes or… Read more »

Announcing SensorLink: a powerful new PC app to get more from your Wellntel Sensors

Wellntel SensorLink

SensorLink is a PC application intended for use with Wellntel Sensors to enable remote start-up, collection of readings, upload of collected readings to the Wellntel Cloud, local reading collection and well diagnostics. SensorLink is useful as an alternative to a Wellntel Gateway, when Internet connectivity is not available but a Wellntel Sensor is being used to… Read more »

Comparing Wellntel to conventional technology for accuracy, performance, and cost

Groundwater professionals, stakeholders and the science-minded are keen to take advantage of the massive scientific, social and economic benefits of Wellntel, but understandably, they need to know how Wellntel compares in terms of accuracy, performance and cost, compared with technologies that they currently use to measure groundwater levels. So in test sites all over the US,… Read more »

29-Jul server updates complete, performance normal

July 31 2016 update: Server performance has returned to normal after slow response times and database access during updates on Friday (29-Jul) and Saturday (30-Jul). A few customer may receive an email or text alert saying that a sensor or gateway is down as stored messages dequeue. Customers can choose to temporarily disable this alert until the… Read more »

Alert errors reported and corrected.

Earlier this week (week of July 25, 2016), some customers received text alerts saying “No measurements have been received from your Wellntel sensor…. ” though a quick check of the dashboard showed sensors continuing to perform. Thanks to those of you who reported the oddity. The alerts were sent by mistake by one of our back-up… Read more »

Internet outages caused temporary NTP timestamp errors

Outages on the Time Warner network between 11/30/2015 and 12/1/2015 may have caused some computers –  including many Wellntel sensors – to temporarily receive incorrect time settings from Internet NTP servers. Root cause is unknown. Background: Every 24 hours, a Wellntel System asks for a time update. It does this with a common NTP request – made to… Read more »

Droplet Bug and Fix

Wellntel is designed for years of trouble-free operation. The sensor can withstand high and low temperatures, impacts up to 50Gs, UV, rain, snow, ice, and more.And as the fleet expands, we’re finding ways to improve the technology to make it easier and more reliable.After conducting over a year’s worth of tests with prototypes in harsh climes,… Read more »