Monthly Archives: July 2016

29-Jul server updates complete, performance normal

July 31 2016 update: Server performance has returned to normal after slow response times and database access during updates on Friday (29-Jul) and Saturday (30-Jul). A few customer may receive an email or text alert saying that a sensor or gateway is down as stored messages dequeue. Customers can choose to temporarily disable this alert until the… Read more »

Alert errors reported and corrected.

Earlier this week (week of July 25, 2016), some customers received text alerts saying “No measurements have been received from your Wellntel sensor…. ” though a quick check of the dashboard showed sensors continuing to perform. Thanks to those of you who reported the oddity. The alerts were sent by mistake by one of our back-up… Read more »